Introduction
At Dominus we value your privacy and are committed to protecting and processing your personal information responsibly. This privacy statement describes how Dominus collects, uses, and shares your information. We may provide additional data privacy information by using a supplementary privacy notice.
Personal Information We Collect and Use
This section describes the various types of information that we collect and how we use it.
Your Account
When you create an account with Dominus, you provide Dominus with your name, email address, and country or region of residence. We may require an account for certain services, such as the use of restricted areas and downloads. We may also store your details from business contact information that you provide to us, or that we collect from your organization, our Business Partners, or our suppliers.
Dominus Websites
Our websites offer ways to communicate with you about us, our products, and services. The information that we collect on websites is used to provide you with access to the website, to operate the website, to improve your experience, and to personalize the way that information is provided to you. If you visit our websites without logging in with an account, we may still collect information that is connected to your website visit.
Marketing
We use the information that we collect to communicate with you about relevant products, services, and offerings. We also use this information to personalize your experience with our content and advertisements, and to develop internal marketing and business intelligence. To set or update your marketing communications preferences, you may submit an opt-out request, or select Unsubscribe at the bottom of each marketing email. To review or set your preferences regarding the information that we collect about you on our websites select Cookie Preferences in your browser.
Contractual Relationships
A contractual relationship is created when you order a trial, or a product or service from us. While we mainly provide our products and services to businesses, individuals may also enter into an agreement with us directly as a client. We may collect any information that is reasonably necessary to prepare for, enter, and fulfil, the contractual agreement.
Support Services
When you contact us to request support, we collect your contact information, problem description, and possible resolutions. We record the information that is provided to handle the support query, for administrative purposes, to foster our relationship with you, for staff training, and for quality assurance purposes.
Protecting You and Dominus
We may collect and use information to protect you and Dominus from IT security threats and to secure the information that we hold from unauthorized access, disclosure, alteration, or destruction. This includes information from our IT access authorization systems, such as log-in information.
Recruitment and Former Employees
We are constantly searching for new talent for our organization, and we collect information about job applicants or prospective candidates from several sources. When an employee leaves Dominus, we continue to process information that is related to them for any remaining business, contractual, employment, legal, and fiscal purposes, including the management of pensions to the extent handled by Dominus.
Conducting our Business Operations
We collect and use information to improve our business operations, systems, and processes. For example, information may be used to conduct, maintain, audit, and optimize our operations, to protect our assets and employees, for product development, and to defend our rights.
Cookies and Similar Technologies
When you visit our websites, or view our content on certain third-party websites, we collect information regarding your connection and your activity by using various online tracking technologies, such as cookies, web beacons, Local Storage, or HTML5. Information that is collected with these technologies may be necessary to operate the website or service, to improve performance, to help us understand how our online services are used, or to determine the interests of our users. We use advertising partners to provide and assist in the use of such technologies on IBM and other sites.
Children
Unless otherwise indicated, our websites, products, and services are not intended for use by children under the age of 16.
Sharing Personal Information
We may share your personal information internally and externally with suppliers, advisors, or Business Partners for Dominus ‘s legitimate business purposes, and only on a need-to-know basis. This section describes how we share information and how we facilitate that sharing.
How We Share Personal Information
When sharing personal information, we implement appropriate checks and controls to confirm that the information can be shared in accordance with the applicable law. If we decide to sell, buy, merge, or otherwise reorganize businesses in some countries, such a transaction may involve disclosing some personal information to prospective or actual business purchasers, or the collection of personal information from those selling such businesses.
Facilitating International Transfers
Your personal information may be transferred to or accessed by Dominus subsidiaries and third parties globally. Dominus complies with laws on the transfer of personal information between countries to keep your personal information protected, wherever it may be.
We have implemented various safeguards including:
- Contractual Clauses, such as those approved by the EU Commission and accepted in several other countries. You can request a copy of the EU Standard Contractual Clauses (EU SCCs) by selecting Contact in the footer of this page.
- Binding Corporate Rules for Controllers (IBM BCR-C). We have BCR-C approved by the European Data Protection Authorities and the UK Information Commissioner’s Office.
- Dominus’s privacy practices, described in this Privacy Statement, comply with the APEC Cross Border Privacy Rules Framework. The APEC Cross Border Privacy Rules (CBPR) system provides protection of personal information that is transferred among participating APEC economies as it pertains to online information collected through this website.
- While the EU-US and Swiss-US Privacy Shield Framework can no longer be relied upon for the transfer of personal information, we continue to comply with all EU-US Privacy Shield Framework and Swiss-US Privacy Shield Framework obligations.
Controller and Representative Information
Dominus does business through its subsidiaries worldwide. The privacy laws in some countries consider a Controller to be the legal entity (or natural person) who defines the purposes for which the processing of personal information takes place and how that information is processed. Parties that are involved in processing operations on behalf of a Controller may be designated as Processors. Designations and associated obligations differ, depending on the jurisdiction.
Where this is relevant for the privacy laws in your country, the Controller of your personal information is Dominus’s main subsidiary in your country or region, unless Dominus or another Dominus subsidiary identifies itself as the Controller for a specific interaction with you. The contact details of our main subsidiary of a country or region can be found by selecting your country or region and selecting Contact on the footer of Dominus websites. Dominus can be contacted at: 14a Shouldham Street, London, W1H 5FJ.
Information Security and Retention
To protect your personal information from unauthorized access, use, and disclosure, we implement reasonable physical, administrative, and technical safeguards. These safeguards include role-based access controls and encryption to keep personal information private while in transit. We also require our Business Partners, suppliers, and third parties to implement appropriate safeguards, such as contract terms and access restrictions, to protect information from unauthorized access, use, and disclosure.
We only retain personal information if necessary to fulfil the purposes for which it is processed, or to comply with legal and regulatory retention requirements. Legal and regulatory retention requirements may include retaining information for:
- audit and accounting purposes,
- statutory retention terms,
- the handling of disputes,
- and the establishment, exercise, or defense of legal claims in the countries where we do business.
We retain any contractual relationship information for administrative purposes, legal and regulatory retention requirements, defending Dominus rights, and to manage Dominus’s relationship with you. The information that is provided in a supplementary privacy notice may provide more detailed information on applicable retention terms.
When personal information is no longer needed, we have processes in place to securely delete it, for example by erasing electronic files and shredding physical records.
Your Rights
You have certain rights when it comes to the handling of your personal information. The Contact form on this site can be used to:
- request access to the personal information that we have on you, or have it updated. Depending on the applicable law, you may have additional rights concerning your personal information.
- ask questions related to this Privacy Statement and privacy practices.
- submit a complaint to Dominus if you are not satisfied with how Dominus is processing your personal information.
- Data Subject Rights (DSR) requests
Your rights may be subject to limitations and exceptions resulting from applicable laws. For example, there may be situations where we cannot share certain information that you seek if disclosing this means disclosing information about others.
You may also have the right to complain to the competent supervisory authority.
Legal Basis
In some jurisdictions, the lawful handling of personal information is subject to a justification, sometimes referred to as legal basis. The legal bases that we rely on for the lawful handling of your personal information vary depending on the purpose and applicable law.
The different legal bases that we may use are:
- Necessary for the performance of a contract with you
- Necessary for the purposes of Dominus’s or a third party’s legitimate interest
- Consent
- Legal obligation
Privacy Statement Updates
If a material change is made to this Privacy Statement, the effective date is revised, and a notice is posted on the updated Privacy Statement for 30 days. By continuing to use our websites and services after a revision takes effect, it is considered that users have read and understand the changes.